The Telephony market has evolved over the past several years and is now offering a number of business advantages with new technologies such as IP and Unified Communications.

To take advantage of the opportunities in this market, component manufacturers, equipment vendors, service providers, and financial institutions need to answer critical business questions including:

• How quickly is the VoIP market growing and what trends are influencing its growth?
• Will businesses rush to deploy IP phones to every employee?
• How quickly will businesses deploy Unified Communications?
• How fast will IMS products (i.e., CSCF and HSS) displace NGN product sales?
• Which equipment vendors lead the markets?

Telephony Quarterly Reports

In February, May, August, and November, Dell’Oro Group publishes Telephony quarterly reports containing in-depth market-level and detailed vendor market share information on the following markets:

• Enterprise Telephony
• Carrier IP Telephony

Enterprise Telephony

The Enterprise Telephony equipment we report separately includes:

• PBX (IP, Hybrid, Traditional PBX, Traditional Key)
• Telephones (IP and Legacy Business Phones)
• Enterprise Voice Applications
• Unified Communications

We also track:

• PBX and Telephone segments by region – North America, EMEA, Asia-Pacific, and rest of world
• PBX vendor shipments by region – North America, EMEA, Asia-Pacific, and rest of world

Carrier IP Telephony

The Carrier IP Telephony equipment we report separately includes:

• Softswitch
• Media Gateway
• Session Border Controller
• Voice Application Server

Telephony 5-Year Forecasts

In January and July, Dell’Oro Group publishes Telephony 5-year forecasts.

The Enterprise Telephony forecasts offer a complete overview of the market with historical data from 2001 to the present. The reports provide a comprehensive overview of market trends and include tables covering revenue, line shipment, and average selling price forecasts for various technologies:

• IP PBX
• Hybrid IP/TDM PBX
• Traditional PBX
• Traditional Key System
• IP Telephones

The Carrier IP Telephony forecasts offer a complete overview of the market with historical data from 2002 to the present. The reports provide a comprehensive overview of market trends and include tables covering revenue, license/channel, line shipment and average selling price forecasts for various technologies:

• Softswitch
• Media Gateway
• Session Border Controller

Telephony Market Research Services

The Dell’Oro Group Telephony market research services are:

	Service Name	Technologies Covered
	Telephony			PBX (IP, Hybrid, Traditional PBX, Traditional Key)
				Telephones (IP and Legacy Business Phones)
				Enterprise Voice Applications
				Unified Communications
				Softswitch
				Media Gateway
				Session Border Controller
				Voice Application Server
	Enterprise Telephony			PBX (IP, Hybrid, Traditional PBX, Traditional Key)
				Telephones (IP and Legacy Business Phones)
				Enterprise Voice Applications
				Unified Communications
	Carrier IP Telephony			Softswitch
				Media Gateway
				Session Border Controller
				Voice Application Server

Subscription to one of the above Dell'Oro Group Telephony market research packages also includes:

• Dell’Oro Analyst Advantage program – On-demand interaction with our senior analysts for in-depth information on virtually all aspects of the networking and telecommunications industries
• Dell’Oro BusinessIMPACT research – Rigorous research that gives you business insight and enables you to make fact-based, strategic decisions based on the best market information possible
• Web access and hard copy of four quarterly reports published in February, May, August, and November and two 5-year forecast reports published in January and July
• Participation in our client-only quarterly update conference calls