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The Telephony market has evolved over the past several years and is now offering a number of business advantages with new technologies such as IP and Unified Communications.

To take advantage of the opportunities in this market, component manufacturers, equipment vendors, service providers, and financial institutions need to answer critical business questions including:

  • How quickly is the VoIP market growing and what trends are influencing its growth?
  • How is vendor consolidation impacting the market?
  • How quickly will businesses deploy Unified Communications?
  • How fast is the circuit-based infrastructure market transitioning to packet or NGN equipment?
  • How will IMS affect the market for fixed and mobile core equipment?
  • Which equipment vendors lead the markets?

To answer these and other important questions, Dell’Oro Group delivers both quarterly reports and 5-year forecasts on the Telephony market.

Telephony Quarterly Reports

In February, May, August, and November, Dell’Oro Group publishes Telephony quarterly reports containing in-depth market-level and detailed vendor market share information on the following markets:

  • Enterprise Telephony
  • Carrier IP Telephony

Enterprise Telephony

The Enterprise Telephony equipment we report separately includes:

  • PBX (IP, Hybrid, Traditional PBX, Traditional Key)
  • Telephones (IP and Legacy Business Phones)
  • Enterprise Voice Applications

The reports include tables showing manufacturers' revenue, unit of measure (i.e., IP lines, digital & analog lines, units, etc.) and average selling prices.

We also track:

  • PBX and Telephone segments by region – North America, EMEA, Asia-Pacific, and rest of world
  • PBX vendor shipments by region – North America, EMEA, Asia-Pacific, and rest of world
  • Unified Communications market revenues (including a 4 quarter rolling forecast)
  • Unified Communications vendor market share revenues by segments – PBX, Telephone and Voice Application

Carrier IP Telephony

The Carrier IP Telephony equipment we report separately includes:

  • Softswitch
  • Media Gateway
  • Session Border Controller
  • Voice Application Server

The reports include tables showing manufacturers' revenue, unit of measure (i.e., channels, licenses, sessions, etc.) and average selling prices.

Telephony 5-Year Forecasts

In January and July, Dell’Oro Group publishes Telephony 5-year forecasts.

Enterprise Telephony

The Enterprise Telephony forecasts offer a complete overview of the market with historical data from 2001 to the present. The reports provide a comprehensive overview of market trends and include tables covering revenue, line/unit shipment, and average selling price forecasts for various technologies:

  • IP PBX
  • Hybrid IP/TDM PBX
  • Traditional PBX
  • Traditional Key System
  • Telephones
  • Enterprise Voice Applications (revenue only)

We also forecast:

  • Unified Communications (revenue only)
  • Real GDP growth for USA, Europe and worldwide

Carrier IP Telephony

The Carrier IP Telephony forecasts offer a complete overview of the market with historical data from 2002 to the present. The reports provide a comprehensive overview of market trends and include tables covering revenue, license/channel, line shipment and average selling price forecasts for various technologies:

  • Softswitch
  • Media Gateway
  • Hybrid Media Gateway Softswitch (historical data only)
  • Session Border Controller

We also forecast:

  • Real GDP growth for USA, Europe and worldwide
  • Capital expenditures by selected North American service providers
  • Broadband Subscribers – North America, EMEA, Asia-Pacific, and rest of world
  • Core IP Multimedia Subsystem (IMS) components (CSCF and HSS) for both mobile-related and fixed-related based on subscriber license shipments

Telephony Market Research Service Packages

The Dell’Oro Group Telephony market research service packages are:

  Service Name Technologies Covered
  Telephony   PBX (IP, Hybrid, Traditional PBX, Traditional Key)
      Telephones (IP and Legacy Business Phones)
      Enterprise Voice Applications
      Softswitch
      Media Gateway
      Session Border Controller
      Voice Application Server
  Enterprise Telephony   PBX (IP, Hybrid, Traditional PBX, Traditional Key)
      Telephones (IP and Legacy Business Phones)
      Enterprise Voice Applications
  Carrier IP Telephony   Softswitch
      Media Gateway
      Session Border Controller
      Voice Application Server

Subscription to one of the above Dell'Oro Group Telephony market research service packages also includes:

  • Dell’Oro Analyst Advantage program – On-demand interaction with our senior analysts for in-depth information on virtually all aspects of the networking and telecommunications industries
  • Dell’Oro BusinessIMPACT research – Rigorous research that gives you business insight and enables you to make fact-based, strategic decisions based on the best market information possible
  • Web access to four quarterly reports published in February, May, August, and November and two 5-year forecast reports published in January and July
  • Participation in our client-only quarterly update conference calls